Effective Date: 3rd July 2026

At How Good's Sydney, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you make a booking, contact us, or subscribe to our mailing list, we may collect information including:

• Your name

• Email address

• Phone number

• Booking details

• Payment information (processed securely by our payment provider)

• Any information you choose to provide, such as dietary requirements or accessibility needs

How We Use Your Information

We use your information to:

• Confirm and manage your bookings

• Contact you about your experience

• Respond to enquiries

• Send updates or marketing emails if you have chosen to receive them

• Improve our services and website

Payments

Payments are processed securely through our third-party payment provider “Square”. How Good's Sydney does not store your full credit or debit card details.

Website Analytics

Our website may collect anonymous information such as pages visited, time spent on the site, browser type, and device information to help us improve the website and user experience.

Cookies

Our website may use cookies to improve functionality and analyse website traffic. You can manage or disable cookies through your browser settings.

Third-Party Services

We use trusted third-party services, including “Squarespace” and “Acuity”, to operate our website and manage bookings. These providers may collect and process personal information in accordance with their own privacy policies.

Marketing

If you subscribe to our mailing list, we may occasionally send you updates about new experiences, events, or special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Access to Your Information

You may request access to, or correction of, the personal information we hold about you by contacting us.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmitting or storing information online is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.